Delta just dropped a major fee that'll make customers very happy

Before you go, we thought you'd like these...
Before you go close icon
A New Math to Getting Cheap Tickets?

Delta Air Lines announced on Thursday that it has abolished extra fees for travelers who buy their tickets on the phone or in person at the airport.

The Atlanta-based airline charged customers a $25 fee to buy tickets over the phone and a $35 fee to buy them in person at the airport or a ticketing office.

The airline made the decision to the drop the fees after soliciting feedback from customers and employees, Delta's head of reservation sales and customer care, Charisse Evans, said in a statement.

Delta did specify that the fee still applies to phone reservations made in certain parts of Europe.

In recent years, these fees have become pervasive throughout the airline industry and a major annoyance for flyers.

According to Fortune, Delta began charging a $2 fee in 1999 for all bookings not made through its website.

By 2012, the fee for phone reservations had grown to $25.

Delta reported stellar first-quarter earnings on Thursday with $1.4 billion in pre-tax income. Buoyed by low fuel prices, the airline reported $946 million in net income — a 27% increase over the same period in 2015.

RELATED: Check out the world's 10 safest airlines

11 PHOTOS
World's safest airlines
See Gallery
Delta just dropped a major fee that'll make customers very happy

Qantas has had no fatalities in the jet era. The remainder of the top ten safest airlines are in alphabetical order. 

 Photo: Getty 

Singapore Airlines

Photo: AP/Wong Maye-E

Lufthansa

Photo: AP/Martin Meissner

Finnair

Photo: Tomi Setala/Getty

Eva Air

Photo: Getty 

Etihad Airways

Photo: AP/Kamran Jebreili

Emirates

Photo: AP/Kamran Jebreili

Cathay Pacific Airways

Photo: AP/Kin Cheung

British Airways

Photo: AP/Francois Mori

Air New Zealand

Photo: Stephen Brashear/Getty

of
SEE ALL
BACK TO SLIDE
SHOW CAPTION +
HIDE CAPTION

NOW WATCH: A flight attendant reveals how intoxicated you have to be before they restrain you on an airplane

See Also:
Here's the simple reason planes have winglets
Emirates just bought the jumbo jets that helped bankrupt another airline
Airbus just lost an $865 million order — here's why that's great news for passengers

SEE ALSO: You don't want to touch these 3 places on a plane

Read Full Story

Want more news like this?

Sign up for Finance Report by AOL and get everything from business news to personal finance tips delivered directly to your inbox daily!

Subscribe to our other newsletters

Emails may offer personalized content or ads. Learn more. You may unsubscribe any time.

From Our Partners