Lowe's worker says his manager banned him from making a delivery because he's black

Updated

A Lowe's employee is claiming that a manager at a Danville, Virginia store complied with a customer's racist requests, CBS affiliate WSET reports.

Marcus Bradley, an 11-year employee of Lowe's who's black, claims the manager prohibited him and a co-worker from delivering an order to the home of the customer after she specifically requested a white delivery driver.

"I got a phone call telling me to bring the delivery back — saying that I couldn't do the delivery," Bradley told CBS affiliate WSET of the alleged August 3 incident. "I asked him why I couldn't do it and he said because you're black and they don't want you at the house."

WSET confronted the unnamed customer at her home and she said she "had the right to have whatever she wanted and she did not feel bad about making the request for a white driver," according to WSET.

Lowe's told Business Insider that "those who were involved in the decision are no longer with the company."

As soon as it was brought to our attention, we began an investigation and handled the matter swiftly," the company said. "Diversity and inclusion are core values at Lowe's, and under no circumstances should a discriminatory delivery request be honored. Our senior vice president of store operations, Terry Johnson, met with the two drivers last week to apologize and let them know how much we appreciate the work they and all of our drivers do."

The company also tweeted about the incident.

Here's WSET's interview with Bradley.

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