Pipeline firm couldn't reach staff at California spill site

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California Oil Spill Cleanup Has Cost $69 Million So Far


LOS ANGELES (AP) -- As thousands of gallons of crude oil from a ruptured pipeline spread along the California coast, its operator was unable to contact workers near the break to get information the company needed to alert federal emergency officials, records released Wednesday said.

Personnel for Plains All American Pipeline needed the precise location of the May 19 spill and an estimate of its size before notifying the National Response Center, according to the records released to federal elected officials.

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Pipeline firm couldn't reach staff at California spill site
In this May 28, 2015 photo from the County of Santa Barbara, a section of pipeline is removed at the point where it ruptured, spilling thousands of gallons of crude oil into the Pacific Ocean on May 19, polluting beaches and killing hundreds of birds and marine mammals north of Goleta, Calif. An engineer says photos of the pipeline that spilled oil on the Santa Barbara coast show extensive corrosion and provide clues about the rupture's cause. (Bruce Reitherman/County of Santa Barbara via AP)
In this May 28, 2015, photo from the County of Santa Barbara, a quantity of contaminated material remains in the bottom of a trench beneath where a pipeline ruptured, spilling thousands of gallons of crude oil into the Pacific Ocean on May 19, north of Goleta, Calif. Civil engineer Robert Bea says the amount of corrosion visible and the documented wear inside the pipe lead him to believe the pipe burst during a pressure spike when the operator restarted pumps that had failed earlier in the day.(Bruce Reitherman/County of Santa Barbara via AP)
FILE - In this May 21, 2015 file photo, a bird covered in oil flaps its wings at Refugio State Beach, north of Goleta, Calif. As thousands of gallons of crude oil from a ruptured pipeline spread along the California coast, its operator was unable to contact workers near the break to get information required to alert federal emergency officials, records released Wednesday, June 24, 2015 said. (AP Photo/Jae C. Hong, File)
This photo provided by the U.S. Environmental Protection Agency shows oil-contaminated vegetation and trees on the south side of U.S. Highway 101 on Friday, June 12, 2015, after being contaminated by the Plains All-American 901 pipeline rupture near near Goleta, Calif. Restoration of the site, once all contaminated soil has been removed, will include replacing vegetation and trees.(Lisa McClain-Vanderpool/EPA via AP).
A worker cleans a small for oil contamination one rock at a time in areas affected by an oil spill at Refugio State Beach, north of Goleta, Calif., Wednesday, June 10, 2015. The cost of cleaning up the oil spill that fouled beaches last month on the California coast has reached $69 million so far, an official of the pipeline company said Wednesday. (AP Photo/Damian Dovarganes)
Shoreline Cleanup Assessment Technique team members, left, evaluate oil coverage as a hand crew worker scraps areas affected by an oil spill at Refugio State Beach, north of Goleta, Calif., on Wednesday, June 10, 2015. The May 19 spill occurred after an onshore pipeline operated by Texas-based Plains All American ruptured. (AP Photo/Damian Dovarganes)
Workers prepare an oil containment boom at Refugio State Beach, north of Goleta, Calif., Thursday, May 21, 2015. More than 7,700 gallons of oil has been raked, skimmed and vacuumed from a spill that stretched across about 9 miles of California coast, just a fraction of the sticky, stinking goo that escaped from a broken pipeline, officials said. (AP Photo/Jae C. Hong)
Rocks are covered with oil on the beach at Refugio State Beach, north of Goleta, Calif., Thursday, May 21, 2015. More than 6,000 gallons of oil had been raked, skimmed and vacuumed from a spill that stretched across 9 miles of California coast in a cleanup effort that is now going 24 hours a day, officials said, but that's just a fraction of the sticky, stinking goo that escaped from a broken pipeline. (AP Photo/Jae C. Hong)
John Ziegler, of Pismo Beach, Calif, part of a group of citizen volunteers, hauls a bucket of collected oil up from the beach, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off. (AP Photo/Michael A. Mariant)
A bird covered in oil flaps its wings at Refugio State Beach, north of Goleta, Calif., Thursday, May 21, 2015. More than 7,700 gallons of oil has been raked, skimmed and vacuumed from a spill that stretched across 9 miles of California coast, just a fraction of the sticky, stinking goo that escaped from a broken pipeline, officials said. (AP Photo/Jae C. Hong)
Crews from Patriot Environmental Services collect oil-covered seaweed and sand from the shoreline at Refugio State Beach, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off, creating a slick some 4 miles long about 20 miles west of Santa Barbara. (AP Photo/Michael A. Mariant)
GOLETA, CALIFORNIA - MAY 20: Oil covers rocks on the beach near Refugio State Beach on May 20, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 20: Oil covers the sand at low tide near Refugio State Beach on May 20, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
Crews from Patriot Environmental Services collect oil-covered seaweed and sand from the shoreline at Refugio State Beach, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off, creating a slick some 4 miles long about 20 miles west of Santa Barbara. (AP Photo/Michael A. Mariant)
Crews from Patriot Environmental Services collect oil-covered seaweed and sand from the shoreline at Refugio State Beach, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off, creating a slick some 4 miles long about 20 miles west of Santa Barbara. (AP Photo/Michael A. Mariant)
GOLETA, CALIFORNIA - MAY 20: Oil covers rocks on the beach near Refugio State Beach on May 20, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
Plastic buckets filled with oil collected from the beach at Refugio State Beach, north of Goleta, Calif., Thursday, May 21, 2015. More than 7,700 gallons of oil has been raked, skimmed and vacuumed from a spill that stretched across 9 miles of California coast, just a fraction of the sticky, stinking goo that escaped from a broken pipeline, officials said. (AP Photo/Jae C. Hong)
A clean-up worker removes oil from the beach at Refugio State Beach, north of Goleta, Calif., Thursday, May 21, 2015. More than 7,700 gallons of oil has been raked, skimmed and vacuumed from a spill that stretched across 9 miles of California coast, just a fraction of the sticky, stinking goo that escaped from a broken pipeline, officials said. (AP Photo/Jae C. Hong)
A clean up worker heads to the shoreline while a larger group of workers begin clean up operations at Refugio State Beach, site of an oil spill, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off, creating a slick some 4 miles long about 20 miles west of Santa Barbara. (AP Photo/Michael A. Mariant)
Workers prepare an oil containment boom at Refugio State Beach, north of Goleta, Calif., Thursday, May 21, 2015. More than 7,700 gallons of oil has been raked, skimmed and vacuumed from a spill that stretched across 9 miles of California coast, just a fraction of the sticky, stinking goo that escaped from a broken pipeline, officials said. (AP Photo/Jae C. Hong)
Clean up workers place shovels of oil-laden sand in bags while a larger group of workers begin clean up operations at Refugio State Beach, site of an oil spill, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off, creating a slick some 4 miles long about 20 miles west of Santa Barbara. (AP Photo/Michael A. Mariant)
Clean up crews walk down the beach at Refugio State Beach, site of an oil spill, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off, creating a slick some 4 miles long about 20 miles west of Santa Barbara. (AP Photo/Michael A. Mariant)
Clean up crews remove oil-laden sand on the beach at Refugio State Beach, site of an oil spill, north of Goleta, Calif., Wednesday, May 20, 2015. A broken onshore pipeline spewed oil down a storm drain and into the ocean for several hours Tuesday before it was shut off, creating a slick some 4 miles long about 20 miles west of Santa Barbara. (AP Photo/Michael A. Mariant)
GOLETA, CALIFORNIA - MAY 19: Spilled oil covers the beach at Refugio State Beach as the Channel Islands are seen in the distance on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
This photo provided by the Santa Barbara County Fire Department shows an oil slick from a broken pipeline off the central California coast near Santa Barbara on Tuesday, May 19, 2015. Capt. Dave Zaniboni of the Santa Barbara County Fire Department says the pipeline on the land near Refugio State Beach broke Tuesday and spilled oil into a culvert that ran under the U.S. 101 freeway and into the ocean. (Mike Eliason/Santa Barbara County Fire Department via AP)
GOLETA, CALIFORNIA - MAY 19: Spilled oil covers the beach at Refugio State Beach as the Channel Islands are seen in the distance on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
This photo provided by the Santa Barbara County Fire Department shows an oil slick from a broken pipeline off the central California coast near Santa Barbara on Tuesday, May 19, 2015. Capt. Dave Zaniboni of the Santa Barbara County Fire Department says the pipeline on the land near Refugio State Beach broke Tuesday and spilled oil into a culvert that ran under the U.S. 101 freeway and into the ocean. (Mike Eliason/Santa Barbara County Fire Department via AP)
This photo provided by the Santa Barbara County Fire Department shows an oil slick from a broken pipeline off the central California coast near Santa Barbara on Tuesday, May 19, 2015. Capt. Dave Zaniboni of the Santa Barbara County Fire Department says the pipeline on the land near Refugio State Beach broke Tuesday and spilled oil into a culvert that ran under the U.S. 101 freeway and into the ocean. (Mike Eliason/Santa Barbara County Fire Department via AP)
This photo provided by the Santa Barbara County Fire Department shows an oil slick from a broken pipeline off the central California coast near Santa Barbara on Tuesday, May 19, 2015. Capt. Dave Zaniboni of the Santa Barbara County Fire Department says the pipeline on the land near Refugio State Beach broke Tuesday and spilled oil into a culvert that ran under the U.S. 101 freeway and into the ocean. (Mike Eliason/Santa Barbara County Fire Department via AP)
This photo provided by the Santa Barbara County Fire Department shows an oil slick from a broken pipeline off the central California coast near Santa Barbara on Tuesday, May 19, 2015. Capt. Dave Zaniboni of the Santa Barbara County Fire Department says the pipeline on the land near Refugio State Beach broke Tuesday and spilled oil into a culvert that ran under the U.S. 101 freeway and into the ocean. (Mike Eliason/Santa Barbara County Fire Department via AP)
GOLETA, CALIFORNIA - MAY 19: A boat with the nonprofit collective Clean Seas deploys a boom, with an oil platform seen in the distance, to try to contain an oil spill on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast in 1969 where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 19: Campers leave the Refugio State Beach campground after it is closed because of an oil spill on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast in 1969 where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 19: Local residents Josh Marsh and Morgan Miller (R) patrol the oil-covered beach for distressed wildlife on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast in 1969 where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 19: Oil surrounds the feet of local resident Morgan Miller as he patrols the beach for oiled wildlife on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast in 1969 where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 19: Officials walk along an the oil-covered beach as night falls on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast in 1969 where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 19: Local residents Josh Marsh and Morgan Miller (R) patrol the oil-covered beach for distressed wildlife on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast in 1969 where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 19: Spilled oil covers the beach at Refugio State Beach as the Channel Islands are seen in the distance on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
GOLETA, CALIFORNIA - MAY 19: Officials walk along an the oil-covered beach on May 19, 2015 north of Goleta, California. About 21,000 gallons spilled from an abandoned pipeline on the land near Refugio State Beach, spreading over about four miles of beach within hours. The largest oil spill ever in U.S. waters at the time occurred in the same section of the coast in 1969 where numerous offshore oil platforms can be seen, giving birth to the modern American environmental movement. (Photo by David McNew/Getty Images)
Local residents stand on oil covered rocks and sand at Refugio State Beach in Goleta, California, May 19, 2015. An oil pipeline ruptured dumping oil into the Pacific Ocean near Santa Barbara, California, the US Coast Guard said. The spill was estimated at 21,000 gallons (80,000 liters) of oil, local media reported. AFP PHOTO/ ROBYN BECK (Photo credit should read ROBYN BECK/AFP/Getty Images)
Officers from the Office of Emergency Management (OEM) set up a restricted area at Refugio State Beach after an oil spill in Goleta, California, May 19, 2015. An oil pipeline ruptured dumping oil into the Pacific Ocean near Santa Barbara, California, the US Coast Guard said. The spill was estimated at 21,000 gallons (80,000 liters) of oil, local media reported. AFP PHOTO/ ROBYN BECK (Photo credit should read ROBYN BECK/AFP/Getty Images)
Two trawlers lay yellow booms to contain an oil slick at Refugio State Beach in Goleta, California, May 19, 2015. An oil pipeline ruptured dumping oil into the Pacific Ocean near Santa Barbara, California, the US Coast Guard said. The spill was estimated at 21,000 gallons (80,000 liters) of oil, local media reported. AFP PHOTO/ ROBYN BECK (Photo credit should read ROBYN BECK/AFP/Getty Images)
Two brown pelicans fly low over the oil slick at Refugio State Beach in Goleta, California, May 19, 2015. An oil pipeline ruptured dumping oil into the Pacific Ocean near Santa Barbara, California, the US Coast Guard said. The spill was estimated at 21,000 gallons (80,000 liters) of oil, local media reported. AFP PHOTO/ ROBYN BECK (Photo credit should read ROBYN BECK/AFP/Getty Images)
Oil covers a local resident's boot at Refugio State Beach in Goleta, California, May 19, 2015. An oil pipeline ruptured dumping oil into the Pacific Ocean near Santa Barbara, California, the US Coast Guard said. The spill was estimated at 21,000 gallons (80,000 liters) of oil, local media reported. AFP PHOTO/ ROBYN BECK (Photo credit should read ROBYN BECK/AFP/Getty Images)
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Company workers at the site near Santa Barbara were contending with "immediate demands and distractions" and couldn't be reached by Plains personnel based in Bakersfield, the documents said.

One of the workers, along with firefighters, used shovels to try to construct a makeshift berm to slow the oil's spread. The company's account said workers also made "various calls by cellphone to mobilize resources, make notifications and coordinate activities."

It wasn't clear from the records why company personnel in Bakersfield couldn't reach their workers at the scene.

The Texas-based pipeline company has faced criticism for how long it took to relay information to the federal government on the break estimated at up to 101,000 gallons, even though its internal planning documents repeatedly stress the importance of notifying the government of a leak as quickly as possible.

Meanwhile, the cost of cleaning up the spill has climbed to $92 million, Patrick Hodgins of Plains All American told reporters Wednesday. Hundreds of workers have spent weeks excavating contaminated soil and scraping rocks.

On Tuesday, with the pipeline shut down indefinitely, Exxon Mobil Corp. announced it has halted operations at three offshore platforms because it can't deliver oil to refineries. Santa Barbara County earlier rejected the company's emergency application to truck oil to refineries.

Under federal regulations, the pipeline company was required to notify the National Response Center of the leak at the earliest practicable moment. State law requires immediate notification of a release or a threatened release.

By 11:30 a.m. on the day of the break, a Plains operator remotely shut down the entire pipeline because of what the company called pressure anomalies.

An hour later, firefighters responding to a call about a petroleum smell near Refugio State Beach discovered the spill. At that time, Plains workers who were nearby for a spill training drill went to the beach.

Another hour passed before a company employee confirmed the spill at 1:30 p.m., but it was nearly 3 p.m. before Plains All American contacted the response center.

By then, the federal response led by the Coast Guard was underway.

The Associated Press reported earlier this month that Plains had assured the government in filings that a break in the line was "extremely unlikely" and state-of-the-art monitoring could quickly detect possible leaks and alert operators.

Company calculations assumed it should take no more than 15 minutes to discover a release and shut down the flow.

The federal Pipeline and Hazardous Materials Safety Administration is investigating the cause of the break along a corroded section of pipe, which is part of a network that moves crude oil to inland refineries.

The company said in its response to the lawmakers - Democratic Sens. Barbara Boxer and Dianne Feinstein of California, and Edward J. Markey of Massachusetts; and Rep. Lois Capps, D-Calif. - that it would be premature to reach conclusions about the timeline of events that day.

Plains All American spokeswoman Meredith Matthews said company personnel were on the beach with firefighters at about the same time the response center was alerted to the spill by local officials.

"The response was not delayed," she said. "Our guys were doing the right thing to stop the flow of oil into the ocean."

The records were released after federal lawmakers asked the company and federal regulators to answer questions about how the spill occurred and its aftermath. The spill fouled beaches and created a 9-mile slick in the Pacific Ocean.

Though preliminary, the records provide a look inside the company trying to contend with what became the largest coastal oil spill in California in 25 years.

The records indicate that personnel in Bakersfield eventually determined the location of the break and provided a spill estimate of 21,000 gallons to the response center, even though they had not spoken with the workers at the site. That figure was significantly less than the actual amount released.

At one point, company workers drove along the pipeline searching for the source of the oil. After the spill was confirmed in the early afternoon, the personnel in Bakersfield began calling regulatory agencies, but it appears some of those calls duplicated notifications made by other agencies, the documents said.

In a letter to the lawmakers earlier this month, the pipeline agency said it planned to issue an enforcement action against the company for probable violations based on a review of the line that was completed in 2014.

The agency also disclosed that it had taken an enforcement action against Plains in 2013, after an inspection of control systems.

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Associated Press writer Alicia Chang in Los Angeles contributed to this story.

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