Kohl's Apologizes After Selling Faux-Fur Coat Containing Actual Fur
What the faux? Yesterday, the Humane Society accused retailer Kohl's of selling a faux-fur parka that, lo and behold, actually contained the genuine article. Now the company is apologizing, claiming it sourced the coat from an outside retailer and didn't realize it violated their strict "no fur" policy.
Fewer than 100 people purchased the parka, which included a raccoon dog fur lining (note: raccoon dog is not a type of dog...or raccoon, for that matter), from Kohls.com before the company became aware of the error and pulled the listing. According to a statement, all vendors selling their wares through Kohl's must guarantee that their clothing is free of animal fur, unless its use has been expressly permitted by Kohl's. The company added that anyone who purchased the coat will be able to return it with no questions asked.
Kohl's has run up against this problem before--last December, a handbag also advertised as "faux" was revealed to use actual rabbit fur. According to the Consumerist, there's an actual law called the Fur Products Labeling Act that specifically prohibits the sale of real fur as a faux substitute (or the other way around).
So who's to blame? In the statement, Kohl's points the finger at the vendor, which allegedly never told them the product contained real fur. Read the full text of the statement below:
In other news, Kohl's is staffing up 67,000 seasonal hires to work through the holidays.
Kohl's standard vendor terms require that all merchandise must be free of any real animal fur unless expressly authorized in writing by Kohl's. No such authorization was given here. Once aware that the product was made with real fur, Kohl's immediately removed the product from our website.
The parkas in question were sold online only and were not exclusive to Kohl's. Kohl's has never held these items in our inventories, as they are directly shipped from the vendor to customers. Fewer than 100 of these parkas have been purchased through Kohl's.
We apologize to our customers who would not have otherwise purchased these parkas. Kohl's will honor returns, no questions asked, for any customers who no longer wish to keep them.