A New Mexico woman says her husband's hairy chest and a flight attendant's hesitation ultimately caused his death.
KOAT reports 62-year-old Jack Jordan suffered a heart attack during a Southwest Airlines flight from Los Angeles to Albuquerque. His wife Caroline says no one even reached for the defibrillator that was on the plane.
"The flight attendant that had been right up there with us said because his chest is too hairy."
Eventually, his chest was shaved and they used the device but it was too late.
Caroline said, "I don't expect the airlines or the flight attendants to be nurses or doctors, not anywhere close, but in that kind of a circumstance, one of the first things they should be doing is getting that AED hooked up."
AEDs are crucial instruments in situations like Jack's.
Earlier this year a man suffered a heart attack mid flight, but survived thanks to three passengers who performed CPR and an automatic external defibrillator. The U.S. Federal Aviation Administration requires all flights to carry the devices, but it's not an international mandate so not every plane will have one on board.
Southwest Airlines is looking into the incident.
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