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ATMs in Canada dispense gifts to surprised customers

ATMs In Canada Dispense Gifts To Surprised Customers

Some lucky people in Canada were surprised when ATMs not only spoke to them, but also gave them gifts.

"There's a slot that's opening up," you can hear an ATM voice saying.

"Oh, my goodness. ... Never in all my life have I ever had such a wonderful surprise," the woman using the ATM said. ​

The heartwarming video shows many gifts TD Canada Trust surprised customers with.

The video has only been up for a week and already has well over 3 million views, which is a great way to get the company noticed -- and we're sure that was the goal.

HLN reports:

"Don't you wish it were here," one news anchor asked.

"Yeah, if you're in the CNN center, it demands $3 so you can get $40. ... So yeah, that's fantastic," another joked.

Of course, this does remind us of another viral gift-giving stunt. WestJet's Christmas-gift-on-a-conveyor-belt surprise made customers' requests for Santa into realities. So, is this about publicity?

Apparently not, according to the company. Marketing Magazine reports TD Canada Trust just wanted to say "thank you" in a big way. TD's Senior Vice President for Corporate Marketing Chris Stamper told them:

"The views are great. ... but when it comes down to it, it's really about making an authentic connection with your customers," he said.

The ATMS, or "Automated Thanking Machines," were set up in Toronto, Montreal, Calgary and Vancouver.

Mashable explains that the company asked employees from its different branches to choose their favorite customer to receive a surprise gift. Twenty people were pre-selected. Stamper wrote to Mashable about the chosen customers, saying some "have been through tough times, and some are just wonderfully kind and caring people."

There were 40 others who weren't selected by employees but were lucky enough to encounter a thanking machine -- and some of the gifts were bigger than that vase of flowers seen earlier. One person the video highlighted was a mother whose only daughter has cancer and lives in Trinidad.

The daughter just underwent an operation earlier in the week, and TD Canada Trust gave the mother tickets to visit her.

Publicity scheme or not -- the full video is pretty touching. If you want to see more of the thoughtful gifts TD Canada Trust surprised customers with, click here or watch below.

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Join the discussion

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randmhunley August 01 2014 at 9:32 AM

in america such a thing would never happen
to much greed in the banking system to let it

Flag Reply +6 rate up
1 reply
boardsrbetter randmhunley August 01 2014 at 3:57 PM

What do you mean?

That multi billionaire needs $200 way more than you!!!!

Flag Reply +1 rate up
Miss Molly August 01 2014 at 11:47 AM

Dang allergies. That video on the bottom is making my eyes tear.

Flag Reply +4 rate up
2 replies
Mitch Miss Molly August 01 2014 at 12:33 PM

me too Miss Molly

what a heartwarming video

thank you TD Bank

Flag Reply 0 rate up
sylvabugg2 Miss Molly August 01 2014 at 4:31 PM

Yeah, same allergy problems. Very heartwarming. It would do some Americans hearts some good if banks here would do that. Lord knows we need it right now.

Flag Reply 0 rate up
Sooner 1 August 01 2014 at 8:37 AM

Never see Wells Fargo do anything like this. Chase CITI, WF and BOA all treat their average customers like fodder.

Flag Reply +3 rate up
entheoscht August 01 2014 at 2:13 PM

I SOOOOO want to move to Canada.

Flag Reply +2 rate up
1 reply
Bennie entheoscht August 01 2014 at 9:46 PM

Me too, way before I read this. Much more of a compassionate country and before you nut bags think it I have always paid my own way.

Flag Reply 0 rate up
Gina August 01 2014 at 1:52 PM

First an airline thanking their customers on Christmas and now a bank thanking their special customers, why to go Canada! You put my country (USA) to shame, they are all about them and not the people who got them where they are at!

Flag Reply +1 rate up
chefjohnp August 01 2014 at 3:18 PM

Nice go!

Flag Reply +1 rate up
abrath8793 August 01 2014 at 12:58 PM

I'm the luckiest guy here. Wells Fargo gave me 8 cents on my checking account last month.The month before it was 11 cents. Of course I need to maintain a VERY HIGH balance in ALL ACCOUNTS to avoid their outragious monthly fees for the luxury of keeping my money in their bank. I'd bury it in my backyard,but I live in the desert and the ground is too damn hard !! That was a VERY SMART PR move on TD Canada' part. But how are their interest rates? No good,no doubt,like the rest of the banks around.

Flag Reply +1 rate up
bmitche August 01 2014 at 3:45 PM

Very good idea someone thought of.

Flag Reply +1 rate up
globe2see August 01 2014 at 11:54 AM

Why can't American Banks do something like this? They have a reputation as bad as car dealerships!! They give you a hundredth of one percent interest on your money. It is despicable.

This was a nice act to deserving patrons.

Flag Reply +1 rate up
1 reply
Bennie globe2see August 01 2014 at 9:47 PM

Because they think 47% are moochers getting too much as it is.

Flag Reply 0 rate up
Patricia,,,,, August 01 2014 at 11:52 AM

Never see that happen here in the greedy USA.....

Flag Reply +1 rate up
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