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Lowe's employees fix veteran's wheelchair

Lowe's Employees Fix Veteran's Wheelchair

A Vietnam veteran who has given so much was the recipient of a good deed last week.

WABC reports when Michael Sulsona's wheelchair broke down last week in a Staten Island Lowe's, he planned on fixing it himself. But three employees politely refused to let that happen.

​"They tore the wheelchair apart. They tried all different types of bolts. I was thanking them, and they said, 'You're not leaving here until the wheelchair is like new.'"

​​Sulsona wrote a piece for the Staten Island Advance about the gesture, saying he kept thanking the men he identified as David, Marcus and Souleyman. He says they simply replied, "It was our honor."

In its own analysis, the Staten Island Advance found at least two local residents who have offered Sulsona a brand-new wheelchair and many others who offered financial assistance.

It's a heartwarming story but also an embarrassing one for the Department of Veterans Affairs. Sulsona says the VA kept him waiting two years for a new chair.

Tuesday, a new wheelchair from the VA finally arrived at Sulsona's home.

A VA spokesman issued a statement to BuzzFeed saying: "Too many Veterans wait too long to receive their care and benefits, and this has never been acceptable. Providing veterans like Mr. Sulsona the quality care and benefits they have earned through their service is our most important mission at the Department of Veterans Affairs."

As many viewers will remember, former VA Secretary Eric Shinseki resigned just two months ago amid growing allegations of the administration's negligence and delays in providing care.

USA Today recently reported in the past 16 months, the VA has left 275,000 compensation requests pending for 125 days or longer. And that figure is actually a 55 percent improvement on backlogged requests.

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palots July 16 2014 at 3:31 PM

Private company again beats government agency in getting the job done

Flag Reply +13 rate up
3 replies
pdgrovebaskets July 16 2014 at 3:38 PM

Yes, it was very a very kind and considerate thing these employees did for this veteran the other day. HOWEVER, this shouldn't be news, this SHOULD be how people behave and act every day of their lives and acts like this should be so common and ordinary in our society that it never occurs to anyone to make them a news article. This respect for veterans is FAR FAR overdue. I remember back in the 70s and 80s where being a veteran, especially a Vietanam veteran was almost a dirty word and they were often treated like real trash, the bottom of the pile of humanity. It was shameful.

Flag Reply +12 rate up
2 replies
olan5tops pdgrovebaskets July 16 2014 at 10:47 PM

My husband, a Viet Nam War veteran, was insulted by two old men 10 years ago. They started nasty comments in general about 'Nam vets. They had NO idea my hubby was one until I chewwed them out for it. Thank you for your kind words.

Flag Reply 0 rate up
lazykchyn pdgrovebaskets July 17 2014 at 10:35 AM

While I agree this is how people should behave every day I disagree that it should not be news and reported. Acts of kindness should always be acknowledged.

Flag Reply 0 rate up
kitharris1 July 16 2014 at 3:49 PM

the attitude these employees showed trickles down from the top. they believe in providing good friendly service. kudos to my lowes on millerville in baton rouge, louisiana. a happy customer.

Flag Reply +9 rate up
rspooner001 July 16 2014 at 6:01 PM

Obama, his Administration and most democrats are a disgrace. They would rather spend money on illegal immigrants and the ever growing slacker class than on our Veterans.

Flag Reply +9 rate up
4 replies
momsname17 July 16 2014 at 4:45 PM

Proud of you young men.I find Lowe's to be help-ful everywhere.And no i don't know anyone who works there

Flag Reply +8 rate up
1 reply
mamatibbors momsname17 July 16 2014 at 4:51 PM

I will be shopping a lot more at Lowes, it's a bit further from my home, but worth it.
thanks all.

Flag Reply 0 rate up
jmg62 July 16 2014 at 3:54 PM

Puhleeze - this man is an example of what the GOP would NOT ALLOW President Obama to do in his first term. While Medicare fraud was perpetrated - other's were forced to wait for required implements and needed equipment. "Pay and Pursue" - a Medicare patient had a wheelchair ordered for them. It was paid for. Then every month one was ordered and paid for. There were 17 paid for wheelchairs for this patient. All Fraudulently Paid For. The person they were all ordered for was DEAD. $60,000,000,000 - and the enforce/prosecution arm of Medicare doesn't have the funding to "Pursue and Pay". So they collect information in order to prosecute- and when it gets too egregious, the inspectors go in for an arrest - the perpetrator is GONE. Yet hundreds of thousands/ millions have already been paid out. Mr. Sulsona's chair was out there somewhere. But court cases take $$ - Obama wanted to use some to set up courts - but if it cost $1B to get $60B - GOTP called it waste. So the VA and elderly pay.

Flag Reply +6 rate up
3 replies
phpoling July 16 2014 at 7:58 PM

Thank you Lowe's Employees

Flag Reply +5 rate up
pfmnich July 16 2014 at 7:21 PM

I have recently noticed something.Has anybody else noticed that the veterans that have delayed medical care and even this man are the older veterans? I have yet to see a story about a newer vet having these problems. I think all vets should be treated the same. Old or young. Leave no vet behind.

Flag Reply +5 rate up
tomkota July 16 2014 at 7:13 PM


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cgchernega July 16 2014 at 5:31 PM

You got to be lower than dirt to steal a wheel chair like this.....animals !!!

Flag Reply +2 rate up
1 reply
mlock2354 cgchernega July 16 2014 at 5:54 PM

wrong wheel chair story

Flag Reply 0 rate up
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