Checkout system glitch leads to long lines, frustration at Target stores
A multitude of Target customers across the U.S. took to social media on Sunday to express their frustration over a payment-system outage and long lines at many of the retailer's stores, KTLA reports.
Photo courtesy: KTLA
@Seth_Kaplan here is a photo of the target I was at... #target http://t.co/4qVFJqLvqq
Update: Customers report payment-system glitches, long lines at U.S. @Target stores. http://t.co/p2RhfmjZgy - http://t.co/G7iQwNYfMP
Photo courtesy: KTLA
FILE -- In this Dec. 19, 2013 file photo, shoppers arrive at a Target store in Los Angeles on Thursday, Dec. 19, 2013. Target reports quarterly financial results on Wednesday, May 21, 2014. (AP Photo/Damian Dovarganes, File)
In this Tuesday, March 25, 2014 photo, a sign outside a Target store in Philadelphia is shown. Target said Monday, May 5, 2014, that Chairman, President and CEO Gregg Steinhafel is out, nearly five months after the retailer disclosed a massive data breach that hurt its reputation. The nationâs third-largest retailer says Steinhafel has agreed to step down as the companyâs chairman, president and CEO, effective immediately. He also has resigned from its board of directors. (AP Photo/Matt Rourke)
Shoppers arrive at a Target store in Los Angeles on Thursday, Dec. 19, 2013. Target says that about 40 million credit and debit card accounts may have been affected by a data breach that occurred just as the holiday shopping season shifted into high gear. (AP Photo/Damian Dovarganes)
Customers push shopping carts as they depart a Target retail store Thursday, Dec. 19, 2013 in Watertown, Mass. Target says that about 40 million credit and debit card accounts may have been affected by a data breach that occurred just as the holiday shopping season shifted into high gear. (AP Photo/Steven Senne)
Long lines were seen at a Target store in Culver City on Sunday, June 15, 2014 -- and that wasn't the only store in chaos.
"Chicago-area Target stores are dead in the water for past 2.5 hours," shopper Brian Cronenwett said on Twitter.
"Yep! The one on Mira Mesa in San Diego," tweeted Macneil Shonle. "Even the Starbucks inside had slow or downed registers."
Customers in Culver City, Eagle Rock, San Clemente and Salt Lake City also reported similar incidents at stores in those cities.
"Target has identified an issue impacting checkout at some of our U.S. stores," spokeswoman Molly Snyder said Sunday evening in an email to KTLA. "The glitch is causing delays at some checkouts, but is not in any way related to a security issue.
"We apologize to anyone impacted, and we are working with guests in stores where the issue has not yet been resolved to accommodate their needs," she continued.
In a follow-up email about two hours later, Snyder said the company's checkout process had been restored.
Meanwhile, the retail giant's @AskTarget Twitter account was responding to individual complaints on the social media platform.
The incident comes about six months after Target announced that the credit- and debit-card numbers, as well as encrypted PIN data, of up to 40 million customers were stolen between Nov. 27 and Dec. 15.
On Jan. 10, the company acknowledged that some 70 million customers had personal information stolen in the security breach, including email addresses.
Fallout from the massive hack led to the resignation of Target CEO Gregg Steinhafel, a 35-year veteran of the corporation, on May 5.