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Data discrepancies in Obamacare sign-ups impact more than 2 million

Health Nominee


WASHINGTON (AP) -- More than 2 million people who got health insurance under President Barack Obama's law have data discrepancies that could jeopardize coverage for some, a government document shows.

About 1 in 4 people who signed up have discrepancies, creating a huge paperwork jam for the feds and exposing some consumers to repayment demands, or possibly even loss of coverage, if they got too generous a subsidy.

The 7-page slide presentation from the Health and Human Services department was provided to The Associated Press as several congressional committees are actively investigating the discrepancies, most of which involve important details on income, citizenship and immigration status.

Ensuring that health care benefits are delivered accurately is a top priority for HHS nominee Sylvia Mathews Burwell, whose confirmation as department secretary is before the Senate this week.

Responding to the document, administration officials expressed confidence that most of the discrepancies can be resolved over the summer. Nonetheless, HHS has set up a system to "turn off" benefits for anyone who is found to be ineligible.

Julie Bataille, communications coordinator for the health care rollout, said most of the discrepancies appear to be due to outdated information in government files - and the "vast majority" of cases are being resolved in favor of consumers. The government is making an all-out effort to reach those with discrepancies, which officials have termed "inconsistencies."

"The fact that a consumer has an inconsistency on their application does not mean there is a problem on their enrollment," said Bataille. "Most of the time what that means is that there is more up-to-date information that they need to provide to us."

The document provided to AP said that 2.1 million people enrolled through the new health insurance exchanges were "affected by one or more inconsistency" as of the end of April.

The exchanges offer subsidized private coverage to lower-income and middle-class people with no access to health care on the job. The sliding-scale subsidies are based on income and family size, and are also affected by where a person lives. Because they are structured as tax credits, the Internal Revenue Service can deduct any overpayments from a taxpayer's refund the following year.

Under the law, only citizens and legal immigrants are entitled to subsidized coverage.

Updated numbers provided by Bataille indicate that the total number of people affected remains about the same as a month ago. About 1.2 million have discrepancies related to income; 505,000 have issues with immigration data, and 461,000 have conflicts related to citizenship information.

The law contemplated there would be verification problems with the new program, and provided for a 90-day window to clear up discrepancies. During this time, a consumer's coverage is not affected.

About 60 percent of all the people with discrepancies are still within that 90-day period, said Bataille. Consumers who get a request for additional information can upload documents electronically or mail them in. The HHS request is supposed to specifically describe any information that the government needs.

The HHS document provided to AP, dated May 8, describes a laborious effort to try to resolve the data problems, largely requiring hands-on work from a legion of workers employed by government contractor Serco, Inc.

"Current system access and functionality...limits the ability to resolve outstanding inconsistencies," said the document. "A phased approach is proposed, initially leveraging manual processes."

Atop the priority list are citizenship and immigration issues, then annual income.

The House Ways and Means Committee will hold hearings next week on the data issues affecting eligibility for health care benefits. The HHS inspector general is expected to deliver a report to Congress later this summer on how well the administration is doing at preventing inaccurate payments and fraud.

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Daddy O June 04 2014 at 2:36 PM

If you like your ins you can keep it. Last month blue cross blue shield cancelled all of our workers policy's and offered different ones that have higher out of pocket expenses. They said because of Obama care the policy we had is no longer offered.

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32 replies
Kevin Caldwell June 04 2014 at 2:37 PM

Everyday another shoe drops on Obama and his Administration. It's kind of like the movie "LIAR, LIAR" where in the bathroom he says "I'm kicking my own ass".

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9 replies
jbhtonto June 04 2014 at 2:32 PM

And the hits just keep on coming!

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3 replies
cptfritz June 04 2014 at 2:33 PM

Surprise surprise surprise

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1 reply
swampntv cptfritz June 05 2014 at 7:59 AM

More to come....

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mvnup June 04 2014 at 2:36 PM

Obamacare is a huge clitch.

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6 replies
PappyHappy June 04 2014 at 2:34 PM

Why are we surprised? Has Obama touched anything that he has not broken or made worse?

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20 replies
Mike June 04 2014 at 2:35 PM

It never seeks to amaze me that the Feds can screw something so simple as a web signup form

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15 replies
mvnup June 04 2014 at 2:37 PM

So if the government makes difficult to sell toilet paper so that you can no longer buy toilet paper privately, then they tell you that you must wipe and the only place you can get toilet paper is on the obamapaper line, then I would think that the Obamapaper line would increase steadily.

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13 replies
Tammy June 04 2014 at 6:09 PM

Oh my....you mean there are people in America who are lying about their citizen status? You mean there are people in America who aren't honest about their finacial status?...say it isn't so. I thought Obama's administration stated this would NOT BE A PROBLEMS!!! I guess this is one more thing they lied or misled US citizens about!!!!!

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2 replies
Reb Tammy June 04 2014 at 8:31 PM


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pmjohnson1717 Tammy June 05 2014 at 6:43 AM

When the liar in chief does it so well, all follow. And zero accountability. O is an imbecile.

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1 reply
gvette75 pmjohnson1717 June 05 2014 at 8:22 AM

Yes, but his loyal (stupid) followers still love him.

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ngagnon558 June 04 2014 at 2:29 PM

"The Honorable Sylia Burwell"?????
sounds like an OxyMoron

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1 reply
jospdialessi1 ngagnon558 June 04 2014 at 4:36 PM

IS an Oxymoron.

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4 replies
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