Sorry I'm not sorry: 7 classic non-apologies
NEW YORK (AP) -- Los Angeles Clippers owner Donald Sterling only dug himself in deeper after slamming Magic Johnson when he was supposed to be atoning for his own racist remarks. But he's not the first celebrity to learn the perils of making a non-apology apology.
Sterling is facing fresh rebukes for repeatedly bringing up the former NBA star's HIV status and calling him an unfit role model during an interview with CNN's Anderson Cooper. Communications experts say this was among the worst apologies ever.
"People should be watching this for a long time and understand what not to do in a television interview," says Steve Adubato, who teaches crisis communications at New York University.
Sterling made the classic mistake of dragging other people into a conversation that should have only been about him. An apology should be straightforward and sincere, not about what others may have done.
"The apology has to be absolutely genuine," says Amiso George, who teaches strategic communication at Texas Christian University Texas. "It has to be from the heart. Not something that the person has to do."
Here's a look at other public figures who failed to simply say "I'm sorry" and why it didn't work.