Madeleine McCann's parents desperate for answers

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Madeleine McCann's Parents Desperate For Answers

The parents of Madeleine McCann, the 3-year-old girl who went missing during a family vacation in Portugal seven years ago, are speaking out about their daughter's disappearance.

Kate and Gerry McCann say they desperately want answers about what happened to their daughter, who disappeared from her bed while her parents ate at a nearby restaurant in 2007.

A British TV show recreating the event has sparked many tips from viewers. But although there still aren't any solid answers, the McCanns remain hopeful.

"Time rolling on for us is still painful, and living in a limbo of not knowing is horrible. ... We want the progress that's been made to continue."

And according to British tabloid The Sun, the McCanns believe renewed investigations might result in their daughter being found alive, although they're frustrated there has been no joint inquiry between British and Portuguese police.

Kate told NBC, "If we haven't found Madeleine or we haven't found what happened then we haven't done enough."

Investigators say they might have identified a link between a potential suspect and a series of break-ins targeting British families in the area.

Kate McCann has launched a new child rescue alert system in the U.K., similar to the U.S.'s Amber Alert. She believes the new system will save lives and deter other abductors.

Madeleine McCann's parents desperate for answers
Kate McCann, left, the mother of the missing British girl Madeleine McCann, looks on as her husband Gerry McCann talks to journalists outside a court in Lisbon Tuesday, July 8, 2014. The couple traveled to Lisbon to testify in their libel action against former Portuguese detective Goncalo Amaral who published a book about Madeleine's disappearance. (AP Photo/Francisco Seco)
FILE - This is a Tuesday, July 8, 2014 file photo of Kate McCann, left, and Gerry McCann, the parents of missing British girl Madeleine McCann, as they talk to the media outside a court in Lisbon. The McCanns have won 500,000 euros ($549,000) in a libel action against a former Portuguese detective who published a book alleging they were involved in their daughter's disappearance. The McCanns were seeking 1.2 million euros in damages from Goncalo Amaral, who was part of the police investigation into Madeleine's disappearance from a vacation home in Portugal's Algarve region in May 2007, days before her fourth birthday. (AP Photo/Francisco Seco, File)
A photo of British girl Madeleine McCann aka Maddie is displayed on a TV screen at an appartmen in Berlin, on October 16, 2013 during the broadcast of German ZDF's 'Aktenzeichen XY' programme. The German broadcaster received more than 500 phone calls and emails after airing the programme on the 2007 disappearance of British toddler Madeleine McCann in Portugal, the station said on October 16, 2013. The appeal, based on two years of work raking over the case by Scotland Yard's officers, was first broadcast in Great Britain on the BBC's 'Crimewatch' programme. AFP PHOTO / JOHANNES EISELE (Photo credit should read JOHANNES EISELE/AFP/Getty Images)
Kate McCann (C), mother of missing British girl Madeleine McCann, leaves the court house in Lisbon on September 12, 2013 following the first audience of the McCann couple's libel proceedings against former inspector Goncalo Amaral for a book written about the case of their missing daughter. Kate McCann and her husband Gerry are suing Amaral in a Lisbon court for the book in which he argues Madeleine was killed accidentally and implicates her parents in her alleged 2007 death. AFP PHOTO/ FRANCISCO LEONG (Photo credit should read FRANCISCO LEONG/AFP/Getty Images)
CAPE TOWN, SOUTH AFRICA - JULY 8: (SOUTH AFRICA OUT) South African property developer Stephen Birch, who claims he has found Madeleine McCann’s grave, photographed on July 8, 2012 in Cape Town, South Africa. Birch says ground radar scans he made with specialist equipment have been passed to Scotland Yard, who are conducting an investigative review of the case. (Photo by Jaco Marais/Foto24/Gallo Images/Getty Images)
Parents of missing girl Madeleine McCann, Kate (L) and Gerry McCann (R) pose with an artist's impression of how their daughter might look now at the age of nine ahead of a press conference in central London on May 2, 2012 five years after Madeleine's disappearance while on a family holiday in Portugal. Aged three at the time, the artist's impression depicts how Madeleine may now look, based on family photos of her, along with childhood images of her parents. AFP PHOTO / LEON NEAL (Photo credit should read LEON NEAL/AFP/GettyImages)
LONDON, ENGLAND - MAY 02: Kate and Gerry McCann hold a news conference to mark the 5th anniversary of the disappearance of their daughter Madeleine McCann, on May 2, 2012 in London, England. The McCann's today stated that there is 'no doubt' that authorities will re-open the investigation into their daughter's disappearance. Three-year-old Madeleine went missing while on holiday with her parents in the Algarve region of Portugal in May 2007. (Photo by Dan Kitwood/Getty Images)
LONDON, ENGLAND - NOVEMBER 23: Kate and Gerry McCann, parents of missing Madeleine McCann, arrive to give evidence to The Leveson Inquiry at The Royal Courts of Justice on November 23, 2011 in London, England. The inquiry is being lead by Lord Justice Leveson and is looking into the culture, practice and ethics of the press in the United Kingdom. The inquiry, which will take evidence from interested parties and may take a year or more to complete, comes in the wake of the phone hacking scandal that saw the closure of The News of The World newspaper. (Photo by Dan Kitwood/Getty Images)
MADRID, SPAIN - OCTOBER 19: Kate McCann and Gerry McCann present the spanish edition of their book 'Madeleine' at the Wellington Hotel on October 19, 2011 in Madrid, Spain. (Photo by Fotonoticias/WireImage)
British woman Kate McCann, right, the mother of Madeleine McCann who disappeared in Algarve region, southern Portugal, in 2007, and her mother Susan Healy leave the civil court in Lisbon, Friday, Sept. 13, 2013. A Lisbon court has started hearing a libel case brought by the parents of missing British girl Madeleine McCann against a former Portuguese detective who published a book alleging they were involved in their daughter's disappearance. The McCanns are seeking 1.2 million euros (US$1.6 million) in damages from Goncalo Amaral, who was part of the police investigation into Madeleine's disappearance from a vacation home in Portugal's Algarve region in May 2007, days before her fourth birthday. (AP Photo/Francisco Seco)
ARCHIV: Die Eltern der vermissten vierjaehrigen Madeleine, die Briten Kate und Gerry McCann, zeigen in Berlin waehrend einer Pressekonferenz einen Pyjama, wie ihn ihre Tochter trug, als sie verschwand (Foto vom 06.06.07). Das Maedchen verschwand am 3. Mai 2007 bei einem Urlaub im portugiesischen Praia da Luz. Die vermisste Madeleine McCann ist nach Aussage der Londoner Polizei moeglicherweise am Leben. Sie verschwand wenige Tage vor ihrem vierten Geburtstag waehrend eines Urlaubs an der Algarve. Die Londoner Polizei teilte am Mittwoch (25.04.12) mit, ein neues Bild des Maedchens zu veroeffentlichen. Man stehe weiterhin in Kontakt mit den Eltern und fuehre die Ermittlungen fort, hiess es weiter. (zu dapd-Text) Foto: Clemens Bilan/dapd
Kate and Gerry McCann, the parents of missing girl Madeleine McCann during a news conference Wednesday, Sept. 23 2009, at a hotel in Lisbon. The British couple returned to Portugal to hold talks with their lawyers. Madeleine was three years old when she disappeared from her holiday apartment in Praia da Luz, southern Portugal, while her parents were having dinner nearby on May 3 2007. (AP Photo/Joao Henriques)
Back dropped by an image of a woman and a copy of the image, private investigator, Dave Edgar, talks to the media in London about a new witness coming forward with new information on their search for missing British girl Madeleine McCann, who disappeared in May, 2007 whilst on holiday in Praia da Luz in Portugal, Thursday, Aug. 6, 2009. The woman, was possibly an Australian and investigators want to trace her as a result of a conversation the new witness had with the woman in Barcelona in Spain, 72 hours after Madeleine went missing. (AP Photo/Sang Tan)
Yellow ribbons and messages are tied to a fence in the village of Rothley, Leicestershire, on the day of the first anniversary since the disappearance of Madeleine McCann, on May 3, 2008. The three-year-old girl was last seen by her family on May 3, 2007 in their holiday apartment in Praia da Luz, southern Portugal. Her parents, who are official suspects in Madeleine's disappearance, will mark the day privately in Leicestershire.In a campaign entitled Light The Way Home, McCann supporters want candles to be lit and porch lights turned on between 9.30pm and 10pm to symbolise the time Madeleine went missing from her bed. AFP PHOTO/Leon Neal (Photo credit should read Leon Neal/AFP/Getty Images)
People look at a photograph of British missing girl Madeleine McCann on the church notice-board prior to Saturday's mass in her memory Friday May 2, 2008 at Praia da Luz beach, Lagos, Portugal. Madeleine McCann disappeared from her family's hotel room during a vacation in Portugal's southern Algarve region on May 3, 2007(AP Photo/Paulo Duarte)
Undated e-fit image issued by London's Metropolitan Police Monday Oct.14, 2013 as part of the investigations into the 2007 disappearance of Madeleine McCann, then 3, in Portugal of a charity collector who called at the family's vacation apartment on the 25 or 26 April, between 1430 and 1500. He is described as Portuguese looking, aged 40-45 years old, with short dark hair, slightly grey at sides. He was carrying, a clip board or pad, receipt book, and an ID card with his photo on it - but in that photo he had a goatee beard. A number of e-fits are being released in a bid to identify various men and eliminate innocent sightings in the case that has stayed in the public eye for over six years. (AP Photo/Metropolitan Police)
Undated e-fit image issued by London's Metropolitan Police Monday Oct.14, 2013 as part of the investigations into the 2007 disappearance in Portugal of Madeleine McCann, then 3, of a man seen on two occasions by one witness on 30 April, at approximately 0800 and 2 May, at approximately 1200hrs near the family's vacation apartment. He is described as white, 30-35 years old, thin build, short light coloured hair, shaved to 1cm in length, with spots on his face described as being caused by shaving. On both occasions he had black sunglasses with a thick frame, and was wearing a black leather jacket. A number of e-fits are being released in a bid to identify various men and eliminate innocent sightings in the case that has stayed in the public eye for over six years. (AP Photo/Metropolitan Police)
Former detective Goncalo Amaral poses with his book whose title translates as "The Truth in the Lies" Thursday, July 24 2008, during its launch in Lisbon. Amaral says in the book he is convinced that British girl Madeleine McCann died in the vacation apartment from where she went missing in May 2007. (AP Photo / Joao Henriques)
Kate McCann, left, and Gerry McCann, the parents of missing British girl Madeleine McCann, talk to the media outside a court in Lisbon, Tuesday, July 8, 2014. The couple traveled to Lisbon to testify in their libel action against former Portuguese detective Goncalo Amaral who published a book about Madeleine's disappearance. (AP Photo/Francisco Seco)
PRAIA DA LUZ, PORTUGAL - JUNE 06: British Police continue to search scrubland as part of a new investigation into the disappearance Madeleine McCann on June 6, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Raquel Costa/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 06: British Police continue to search scrubland as part of a new investigation into the disappearance Madeleine McCann on June 6, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Raquel Costa/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 06: British Police continue to search scrubland as part of a new investigation into the disappearance Madeleine McCann on June 6, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Raquel Costa/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 05: British police officer leave the area of land as part of a new investigation into the disappearance Madeleine McCann on June 5, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Filipe Farinha/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 05: British police officer leave the area of land as part of a new investigation into the disappearance Madeleine McCann on June 5, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Filipe Farinha/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 05: British police officers arrive at the area of land as part of a new investigation into the disappearance Madeleine McCann on June 5, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Filipe Farinha/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 06: British Police continue to search scrubland as part of a new investigation into the disappearance Madeleine McCann on June 6, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Raquel Costa/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 05: Restricted area tape surrounds an area of land as part of a new investigation into the disappearance Madeleine McCann on June 5, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Filipe Farinha/Getty Images)
PRAIA DA LUZ, PORTUGAL - JUNE 04: A man cuts the vegetation to clear ground as part of a new investigation into the disappearance Madeleine McCann on June 4, 2014 in Praia da Luz, Portugal. British police have started a new investigation into the disappearance of Madeleine McCann, who disappeared at the age of 3 whilst on holiday with her family in the Algarve in 2007. (Photo by Raquel Costa/Getty Images)
A sniffer dog works on a zone signaled by police investigating the disappearance of British girl Madeleine McCann searching the area of scrubland near the holiday apartment in Praia da Luz, near Lagos on June 3, 2014 where she vanished seven years ago. The joint Portuguese-British operation could last up to a week, and take in three different patches of land, according to Portuguese media reports. AFP FRANCISCO LEONG (Photo credit should read FRANCISCO LEONG/AFP/Getty Images)
UNDATED: In this handout image provided by the Metropolitan Police, an Electronic Facial Identification Technique (E-FIT) composite shows one of the men UK police are trying to identify in possible connection with the 2007 disappearance of Madeleine McCann, released on October 14, 2013. Three-year-old Madeleine McCann disappeared from her family's hotel room while on holiday in Praia da Luz, Portugal on May 3, 2007. (Photo by Metrpolitan Police via Getty Images)
British chief inspector Andy Redwood, leading the investigation in the disappearance of Madeleine McCann (picture, background) in Praia da Luz, Portugal, in 2007, calls on Dutch viewers to report themselves if they were in the area at the time of the girl's disappearance in 2007, during a broadcast of TV-show 'Opsporing Verzocht' on Dutch television, live from Hilversum, on October 15, 2013. Investigators are particularly keen to find one man seen carrying a young child in the popular Algarve beach resort of Praia da Luz on the night of May 3, 2007. AFP PHOTO ANP FERDY DAMMAN - Netherlands out - (Photo credit should read Ferdy Damman/AFP/Getty Images)
Kate McCann, mother of missing British girl Madeleine McCann, leaves the court house in Lisbon by taxi on September 12, 2013 following the first audience of the McCann couple's libel proceedings against former inspector Goncalo Amaral for a book written about the case of their missing daughter. Kate McCann and her husband Gerry are suing Amaral in a Lisbon court for the book in which he argues Madeleine was killed accidentally and implicates her parents in her alleged 2007 death. AFP PHOTO/ FRANCISCO LEONG (Photo credit should read FRANCISCO LEONG/AFP/Getty Images)
CAPE TOWN, SOUTH AFRICA - JULY 7: (SOUTH AFRICA OUT) South African property developer Stephen Birch, who claims he has found Madeleine McCann’s grave, photographed on July 7, 2012 in Cape Town, South Africa. Birch says ground radar scans he made with specialist equipment have been passed to Scotland Yard, who are conducting an investigative review of the case. (Photo by Nasief Manie/Foto24/Gallo Images/Getty Images)
Parents of missing girl Madeleine McCann, Kate and Gerry McCann hold hands as they speak to the media during a press conference in central London on May 2, 2012 five years after Madeleine's disappearance while on a family holiday in Portugal. Aged three at the time, the artist's impression depicts how Madeleine may now look, based on family photos of her, along with childhood images of her parents. AFP PHOTO / LEON NEAL (Photo credit should read LEON NEAL/AFP/GettyImages)
British policemen and forensics clear and dig the ground inside a cordoned-off area, in Praia da Luz, Lagos, southern Portugal, Saturday, June 7, 2014. Saturday marked the sixth day of police investigating the disappearance of Madeleine McCann, searching a cordoned off area of scrubland near where the British girl vanished seven years ago. (AP Photo/Francisco Seco)
A British policeman searches the ground using a stick inside a cordoned-off area, in Praia da Luz, Lagos, southern Portugal, Saturday, June 7, 2014. Police was in the sixth day of the investigation of the disappearance of Madeleine McCann searching a cordoned off area of scrubland near where the British girl vanished seven years ago. (AP Photo/Francisco Seco)
Undated e-fit image issued by London's Metropolitan Police Monday Oct.14, 2013 as part of the investigations into the 2007 disappearance of Madeleine McCann, then 3, in Portugal . The man was seen on 3 May near the family's vacation apartment at approximately 1600hrs. He is described as white, normal build, blondish fair hair, which is described as quite close shaven, aged between 30-35 years old. A number of e-fits are being released in a bid to identify various men and eliminate innocent sightings in the case that has stayed in the public eye for over six years. (AP Photo/Metropolitan Police)
British woman Kate McCann, right, the mother of Madeleine McCann who disappeared in Algarve region, southern Portugal, in 2007, and her mother Susan Healy leave the civil court in Lisbon, Friday, Sept. 13, 2013. A Lisbon court has started hearing a libel case brought by the parents of missing British girl Madeleine McCann against a former Portuguese detective who published a book alleging they were involved in their daughter's disappearance. The McCanns are seeking 1.2 million euros (US$1.6 million) in damages from Goncalo Amaral, who was part of the police investigation into Madeleine's disappearance from a vacation home in Portugal's Algarve region in May 2007, days before her fourth birthday. (AP Photo/Francisco Seco)
British woman Kate McCann, the mother of Madeleine McCann the girl who disappeared in Algarve region, southern Portugal, in 2007, talks with journalists outside the civil court in Lisbon, Thursday, Sept. 12, 2013. A Lisbon court has started hearing a libel case brought by the parents of missing British girl Madeleine McCann against a former Portuguese detective who published a book alleging they were involved in their daughter's disappearance. The McCanns are seeking 1.2 million euros (US$1.6 million) in damages from Goncalo Amaral, who was part of the police investigation into Madeleine's disappearance from a vacation home in Portugal's Algarve region in May 2007, days before her fourth birthday. (AP Photo/Francisco Seco)
Undated e-fit image issued by London's Metropolitan Police Monday Oct.14, 2013 as part of the investigations into the 2007 disappearance of Madeleine McCann, then 3, in Portugal, of one of two men who approached a property on the Rua do Ramalhete, near to the Ocean Club, on 3 May at approximately 1600. He is described as Portuguese, with medium length wavy hair, aged 25-30 years old. He is said to have spoken good English. A number of e-fits are being released in a bid to identify various men and eliminate innocent sightings in the case that has stayed in the public eye for over six years. (AP Photo/Metropolitan Police)
Everton supporters wear shirts with a photo of missing British girl Madeleine McCann in downtown Lisbon before attending the Europa League soccer match between Benfica and Everton Thursday, Oct. 22 2009. Madeleine was three years old when she disappeared from her holiday apartment in Praia da Luz, southern Portugal, while her parents were having dinner nearby on May 3, 2007. (AP Photo / Joao Henriques )
From left, British Member of Parliament Edward McMillan Scott, Gerry McCann and Kate McCann attend a parliamentary session at the European Parliament on Thursday April 10, 2008. Kate and Gerry McCann, parents of missing British girl Madeleine McCann, on Thursday asked the European Union to set up a cross-border alert system for abducted children. (AP Photo/Geert Vanden Wijngaert)
Two of the Express Newspapers' titles are seen with front-page apologies to Kate and Gerry McCann for suggesting the couple were responsible for Madeleine's death, in London, Wednesday March 19, 2008. The parents of missing Madeleine McCann on Wednesday accepted an apology and more than half a million pounds (US$1 million; euro650,000) in damages over tabloid newspaper stories suggesting they had caused their daughter's death. Madeleine vanished May 3, a few days before her 4th birthday, from a hotel room during a family vacation in Praia da Luz in Portugal's Algarve region. (AP Photo/Martin Cleaver)
"Titanic" Redakteur Thomas Gsella haelt am Freitag, 2. November 2007, die aktuelle Ausgabe des Satiremagazins in der Redaktion in Frankfurt in den Haenden. Grosse Empoerung herrscht in Grossbritannien ueber die deutsche Satire-Zeitschrift "Titanic", die auf einer Doppelseite eine fingierte Anzeige mit dem Portraet der verschwundenen Madeleine McCann zeigt. Die im Layout einer Supermarktanzeige veroeffentlichte Doppelseite sei "extrem verletzend und nicht witzig", sagte ein Sprecher der Eltern des Maedchens, Clarence Mitchell, der britischen Nachrichtenagentur PA. 'Titanic' Chefredakteur Martin Sonneborn sagte der AP am Donnerstag, 1. November 2007, die Anzeige mit dem "bekanntesten Gesicht des Universums" sei die logische Folge von Maddies Beruehmtheit. Das einzig Unverantwortliche sei die Aktion eines britischen Reporters, der ihren Eltern die "Titanic"-Doppelseite vor die Nase gehalten habe. (AP Photo/ Bernd Kammerer) --- Thomas Gsella, editor at the German satirical magazine 'Titanic', holds the latest issue of the magazine showing a double page mock supermarket advert with portraits of missing British girl Madeleine 'Maddie' McCann, at the magazine's office in Frankfurt, Germany, on Friday, Nov. 2, 2007. (AP Photo/Bernd Kammerer)
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