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Family shocked by what they found in headphones box

Family Shocked by What They Found in Headphones Box

On Christmas morning, 14-year-old Carmen Lopez saved her biggest present for last.

She was really hoping to get a pair of 'Beats by Dre' headphones, and was delighted when she saw the box. After opening it, though, things changed.

When she opened the box, she found ... four cans of tuna. She was disappointed, and her dad (who ordered the headphones from Wal-Mart on Black Friday) was angry.

'I was upset," Lopez told Q13FOX. 'My daughter was crying ... had tears in her eyes.' Lopez said the family doesn't even eat tuna because his youngest daughter is allergic.
Wal-Mart said they wouldn't replace the headphones, but would issue a refund instead. Since the headphones aren't on sale anymore, a refund for the current price isn't enough for the family to buy a new pair.

Luckily, an executive with the headphones company was in town visiting her family.

While watching the news, she saw the unfortunate fiasco. Since she has some of the company's newest headphones with her, she plans to donate a pair to Carmen.

Join the discussion

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teedoff01 December 27 2013 at 9:11 PM

something smells fishy

Flag Reply +2 rate up
buzzyseed December 27 2013 at 8:26 PM

Yeah, that is your basic scam pulled by people, fill a box with other items for weight and return.
Or maybe just claim you found tuna in your headphone box.

Flag Reply +3 rate up
kprimasing December 27 2013 at 8:25 PM

I agree also Why Is This News? Be thankful it was only tuna cans and not something worse inside.

Flag Reply +1 rate up
Bree December 27 2013 at 8:10 PM

KUDOS the the Company for giving her a new nice pair of HEadphones. Still, I worked at Walmart once, and people would take items out of boxes, and stuff replaced fake items in place. I have even been victim buying what looked like a new computer, but it was locked with passwords and full of porn.. I took it back and after the Manager started it up and saw the porn was a week old, and I had purchased it THAT DAY, they knew I wasn't the culprit. Some retailers work with you, some don't. am glad this story has a happy ending... Sorry the Kid had a bad experience on Christmas.

Flag Reply +1 rate up
Trisha December 27 2013 at 8:10 PM

Stop shopping at Walmart! This mega billion dollar family doesnt give a rats a$$ about any of you. The cant even replace this girls head phones without trying to take from her! STOP FEEDING THE GREED! Shop someplace else, get a little less...at least you wont be feeding the greedy Waltons who dont care.

Flag Reply +2 rate up
Paul December 27 2013 at 5:58 PM

I'm surprised this is the only thing we've heard about so far.....As a rule it's happens all the time at walmart

Flag Reply +3 rate up
Carnegie GPZ December 27 2013 at 6:00 PM

Well I do like tuna, but If I wanted headphones I don';t think that would be fair swap. I can't believe the returns aren't checked. I don't have enough gutz to try that!! Or maybe just too honest. As far as Walmart's wages, it is a trade off. You expect low prices but how else will stores get them. As a former retailer I know how hard it is to make money. But then that is BADDDDDDDDDDDDDDD to make a proift. Just give to BHO instead for golf trips.

Flag Reply +2 rate up
1 reply
petey Carnegie GPZ December 27 2013 at 6:18 PM

Evidently you never worked for a large retailer like Walmart or Macys. Scammers buy stuff and return rocks in the box, colored water in cologne bottles, tear out tags and sew in designer labels to make fraudulent returns........ some people are just bottom of the barrel trash posing as customers.

Flag Reply +4 rate up
1 reply
jmorales6128 petey December 27 2013 at 7:12 PM

TRU... I've never worked for anybody. I'm lying just for myself. My boss is an *******!!

Flag 0 rate up
sutt202 December 27 2013 at 8:10 PM

I don't even shop at Walmart but their policy is sound. For ever sob story you hear on the internet; there are a thousand tricks being pulled on Walmart by people who deliberately buy at discount and try to get money back at the regular price. It's a major scam. And it's not just being pulled at Walmart. Go to another store. 99% of them have the same policy as Walmart.

Flag Reply +2 rate up
1 reply
ezootsax sutt202 December 27 2013 at 8:27 PM

They didn't want more money, only what they paid for. Walmart should apologize for the screw up and give the kids parents what they thought they bought!

Flag Reply 0 rate up
sylvabugg2 December 27 2013 at 6:46 PM

Walmart routinely take returns and returns them to the shelves without ever checking the contents. Looks like someone not helped themselves to a nice set of headphone, but probably got a cash refund as well.

Flag Reply +4 rate up
jasbrewer December 27 2013 at 6:04 PM

Again Walmart management does not care about its customers!

Flag Reply +12 rate up
1 reply
filliperogers jasbrewer December 27 2013 at 6:13 PM

Oh shut up! You never even shopped there......... tell your untruthful opinion somewhere else.

Flag Reply +1 rate up
1 reply
kenbushway filliperogers December 27 2013 at 6:44 PM

Dude read down the posts, you are highly out numbered. Story after story of similar events in this thread. Sorry dude Walmart doesn't care, its a crappy store.

Flag +1 rate up
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