Moving Company Held Possessions 'Hostage,' Couple Says

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A couple's move across country left them without their furniture and other possessions for several weeks when, they say, the moving company they hired decided to hold their belongings "hostage." For their move from Florida to Colorado, Ashley Kenner and Mike Gorokhovksy hired First Call Movers for about $1,800 to transport their items -- expecting delivery in 14 to 21 business days. After that time passed and Kenner began calling First Call daily for updates, she says that she began to get varying explanations for the delay.

Now, NBC's "Today" show reports, First Call Movers is under federal scrutiny as part of an investigation into the growing problem of fraud by "rogue" interstate movers -- having drawn dozens of complaints. Meanwhile, First Call suggests that the couple had wanted their belongings placed in storage.

See NBC's investigation of the couple's situation in the video above, and steps to take to avoid being defrauded by an unscrupulous moving company.

More advice about moving:
Long-Distance Moves Can Be a Long Haul for Your Sanity
10 Ways to Save on Moving Costs
Avoiding Moving-Day Disaster

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