FXCM Strengthens Its Lead Over Competitors in the US

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FXCM Strengthens Its Lead Over Competitors in the US

Recognized for Highest Customer Satisfaction by Traders

NEW YORK--(BUSINESS WIRE)-- FXCM Inc. (NYSE: FXCM) announced today that Investment Trends' April 2013 United States Foreign Exchange Report declares FXCM Number One in Overall Client Satisfaction, Customer Services, and Online Education Materials. FXCM is still the largest forex provider in the United States based on Investment Trends research. Investment Trends states that "Market Leader FXCM has strengthened its lead over competitors" in their April 2013 United States Foreign Exchange Report.

The results came from a survey administered in March and April 2013 amongst thousands of retail traders and investors in the United States. It is the largest conducted study of online retail investors in the United States.* Additional key findings within the study include that the large US forex brokers are likely to grow larger as the market concentrates.

Official FXCM Awards from Investment Trends United States Foreign Exchange Report:

  • Number One in Overall Client Satisfaction
  • Number One in Customer Service
  • Number One in Online Education Materials

Overall, FXCM has successfully claimed awards worldwide from Investment Trends throughout the year with multiple wins for "Highest Overall Client Satisfaction" in the United States and France. As well as, "Online Education Materials" in the United States and France, "Range of Research tools" and "Charting" in Germany, and "Trading Platform Features" in France.

For more information on FXCM US, please visit www.fxcm.com and www.dailyfx.com.

*Results from Investment Trends 2013 US Forex Report, based on ratings given by 11,456 investors

About the report:

Investment Trends' annual United States Foreign Exchange Report is based on one of the largest surveys of investors conducted in the United States each year. For the 2013 edition, valid survey responses were received from 11,456 investors.

About Investment Trends:

Investment Trends is the leading researcher in the retail forex, CFD and Online Broking markets globally. We combine our analytical rigor and strategic thinking with the most advanced research and statistical techniques to help our clients gain competitive advantage.

We have over 10 years experience in researching the Australian retail wealth management and global broking markets from which we provide new insights and decision making support to over 200 leading financial service businesses globally.

Investment Trends' clients include a number of global banking organisations, all major CFD providers and online brokers as well as industry regulators, investment platform providers, industry associations and financial planning software providers.

About FXCM Inc.

FXCM Inc.  (NYS: FXCM) is a global online provider of foreign exchange trading and related services to retail and institutional customers worldwide.

At the heart of FXCM's client offering is No Dealing Desk forex trading. Clients benefit from FXCM's large network of forex liquidity providers that enable FXCM to offer competitive spreads on major currency pairs. Clients have the advantage of mobile trading, one-click order execution, and trading from real-time charts. FXCM's UK subsidiary, Forex Capital Markets Limited, offers Contract for Difference (CFD) products with no re-quote trading and allows clients to trade forex, oil, gold, silver, and stock indices on one platform. In addition, FXCM offers educational courses on forex trading and provides free news and market research through DailyFX.com.

The views and opinions provided by Investment Trends are not endorsed or controlled by ("FXCM LLC"). Further, FXCM LLC is not responsible for their availability, content, or delivery of services and will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information.

Risk Warning:

Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts. Please read FXCM's full risk warning.

Jaclyn Klein, 646-432-2463
Vice-President, Corporate Communications and Investor Relations
jklein@fxcm.com or investorrelations@fxcm.com

KEYWORDS:   United States  North America  New York


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