AVG Technologies Offers Tips and Advice for Removing Data from Old Mobile Devices

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AVG Technologies Offers Tips and Advice for Removing Data from Old Mobile Devices

Data often lingers after factory reset

AMSTERDAM & SAN FRANCISCO--(BUSINESS WIRE)-- AVG Technologies N.V. (NYS: AVG) , the provider of Internet and mobile security to 146 million active users, today released valuable tips on how consumers can remove their personal data before they recycle or throw away their old smartphones. In an era of frequent and seamless device upgrades, it's easy to ditch an old handset and move on to the next. However, chances are the old device has personal information lingering on it, putting consumers at a greater risk of identity theft.

"Think about all the personal data stored on your phone: text messages, emails, even intimate photos of you or your significant other," said Tony Anscombe, senior security evangelist at AVG. "Consumers are now carrying more and more personal information on their devices, and AVG wants to ensure everyone is well equipped to wipe out that data when the time comes. Your identity is essentially yours to lose, so take every precaution possible to stay safe."

While the factory reset button seems like the logical place to start, numerous industry and security experts report that even after consumers carry out this exercise, personal information often remains. The following tips will help ensure private information is erased:

  • Remove the memory and SIM cards. Both store personal data and are best kept safe in your possession or destroyed.
  • Use a data removal application to ensure data really is deleted. Android users can use AVG AntiVirus Free™, for example. For other platforms there is a list of apps available on the CTIA web site.
  • Once the data is deleted, then run a factory reset. Instructions can be found on manufacturers' or carriers' websites.
  • If you are going to simply throw away your mobile phone, older handsets can contain toxic materials. Consult your local authority or drop it off at a mobile phone retailer, where they will be able to dispose of it correctly. Additionally, there are specialist companies that will take it apart and recycle each component.
  • Of course, recycling or handing it on for use is a good option; there are many charities and organizations that redistribute old phones and will even send you a pre-paid postage box to send it in. Just search on the Internet for the many options!

For more tips or to learn about AVG's product offerings, please visit www.AVG.com.

About AVG Technologies (NYSE: AVG)

AVG's mission is to simplify, optimize and secure the Internet experience, providing peace of mind to a connected world. AVG's powerful yet easy-to-use software and online services put users in control of their Internet experience. By choosing AVG's software and services, users become part of a trusted global community that benefits from inherent network effects, mutual protection and support. AVG has grown its user base to 146 million active users as of December 31, 2012 and offers a product portfolio that targets the consumer and small business markets and includes Internet security, PC performance optimization, online backup, mobile security, identity protection and family safety software.


Keep in touch with AVG

Finn Partners for AVG
Ty Sheppard
+1 415-249-6775
Waggener Edstrom for AVG
Amy Bunn
+ 44 (0)20 7632 3857

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